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    v21.02.05 Discussion Thread

    Scheduled Pinned Locked Moved v21.02.xx
    firmware
    66 Posts 16 Posters 10.9k Views 1 Watching
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    • W Offline
      Wes1987 @Mike
      last edited by

      @mike I tried this already., it's my go to tool.

      I went as far as to remove all the USB devices that were not connected (Everything excluding my mouse and keyboard). So i think it might be where the firmware doesn't enable the USB on the chip.

      I think a direct flashing of the firmware file via serial flasher would solve the issue. But we will see what happens when they collect my unit on Thursday.

      I do hope that I don't sit without a wheel for too long.

      1 Reply Last reply Reply Quote 1
      • J Offline
        JeanV78 @Sim-plicity Dev
        last edited by

        @sim-plicity-dev said in v21.02.05 Discussion Thread:

        @jeanv78

        The error suggests a permissions issue in Windows. Can you try running as Administrator?

        That fixed the error.
        But the program isn't opening up.
        It does reflect under my devices though.
        Capture.JPG

        S 1 Reply Last reply Reply Quote 0
        • S Offline
          Sim-plicity Dev @Paulius
          last edited by

          @paulius

          Can you please contact support at sim-pli.city linking this post and we'll arrange to get the control unit picked up

          1 Reply Last reply Reply Quote 0
          • S Offline
            Sim-plicity Dev @JeanV78
            last edited by

            @jeanv78

            Can you open up "Event Viewer", expand "Windows Logs\Application", select "Filter Current Log", populate the filter window with the following values & click "OK"

            3ebe73b5-c78d-4893-af27-8a4236710b3c-image.png

            You should be able to identify the entries relating to the wheel software (SW25.exe) in the filtered list. Could you post screenshots of the most recent .Net Runtime & Application Error Logs? The General tab will suffice.

            J 1 Reply Last reply Reply Quote 0
            • J Offline
              JeanV78 @Sim-plicity Dev
              last edited by

              @sim-plicity-dev said in v21.02.05 Discussion Thread:

              @jeanv78

              Can you open up "Event Viewer", expand "Windows Logs\Application", select "Filter Current Log", populate the filter window with the following values & click "OK"

              3ebe73b5-c78d-4893-af27-8a4236710b3c-image.png

              You should be able to identify the entries relating to the wheel software (SW25.exe) in the filtered list. Could you post screenshots of the most recent .Net Runtime & Application Error Logs? The General tab will suffice.

              Hi,

              There are a few.
              Is there one in particular you want to see?

              Thank you for the help by the way.
              Much appreciated and nice to see Simplicity getting more involved with the community.

              Capture.JPG

              S 1 Reply Last reply Reply Quote 0
              • S Offline
                Sim-plicity Dev @JeanV78
                last edited by

                @jeanv78

                Glad you're finding the forums beneficial. Hopefully, we'll be able to identify and resolve issues quicker this way.

                We need an Application Error & corresponding .Net runtime Error as a pair.

                The 2nd entry (11:23:48 .Net runtime Error) should have the additional detail needed.

                J 1 Reply Last reply Reply Quote 0
                • J Offline
                  JeanV78 @Sim-plicity Dev
                  last edited by

                  @sim-plicity-dev said in v21.02.05 Discussion Thread:

                  @jeanv78

                  Glad you're finding the forums beneficial. Hopefully, we'll be able to identify and resolve issues quicker this way.

                  We need an Application Error & corresponding .Net runtime Error as a pair.

                  The 2nd entry (11:23:48 .Net runtime Error) should have the additional detail needed.

                  Log Name: Application
                  Source: .NET Runtime
                  Date: 17/08/2021 11:23:46
                  Event ID: 1026
                  Task Category: None
                  Level: Error
                  Keywords: Classic
                  User: N/A
                  Computer: Intel8700K
                  Description:
                  Application: SW25.exe
                  Framework Version: v4.0.30319
                  Description: The process was terminated due to an unhandled exception.
                  Exception Info: System.IO.FileNotFoundException
                  at Compact.frmMain..ctor(System.String[])
                  at Compact.Program.Main(System.String[])

                  Event Xml:
                  <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
                  <System>
                  <Provider Name=".NET Runtime" />
                  <EventID Qualifiers="0">1026</EventID>
                  <Version>0</Version>
                  <Level>2</Level>
                  <Task>0</Task>
                  <Opcode>0</Opcode>
                  <Keywords>0x80000000000000</Keywords>
                  <TimeCreated SystemTime="2021-08-17T09:23:46.4322556Z" />
                  <EventRecordID>122191</EventRecordID>
                  <Correlation />
                  <Execution ProcessID="0" ThreadID="0" />
                  <Channel>Application</Channel>
                  <Computer>Intel8700K</Computer>
                  <Security />
                  </System>
                  <EventData>
                  <Data>Application: SW25.exe
                  Framework Version: v4.0.30319
                  Description: The process was terminated due to an unhandled exception.
                  Exception Info: System.IO.FileNotFoundException
                  at Compact.frmMain..ctor(System.String[])
                  at Compact.Program.Main(System.String[])

                  </Data>
                  </EventData>
                  </Event>

                  S 1 Reply Last reply Reply Quote 0
                  • S Offline
                    Sim-plicity Dev @JeanV78
                    last edited by

                    @jeanv78

                    It appears your Windows user account privileges were insufficient to correctly install the required dlls during the installation.

                    I'll send you a zip file with the missing dlls which you'll need to extract to your "C:\Program Files\Sim-plicity\SW25" folder.

                    J 2 Replies Last reply Reply Quote 0
                    • J Offline
                      JeanV78 @Sim-plicity Dev
                      last edited by

                      @sim-plicity-dev said in v21.02.05 Discussion Thread:

                      @jeanv78

                      It appears your Windows user account privileges were insufficient to correctly install the required dlls during the installation.

                      I'll send you a zip file with the missing dlls which you'll need to extract to your "C:\Program Files\Sim-plicity\SW25" folder.

                      awesome.

                      Thanks

                      1 Reply Last reply Reply Quote 0
                      • J Offline
                        JeanV78 @Sim-plicity Dev
                        last edited by

                        @sim-plicity-dev

                        I did what was asked. the program is still not opening.

                        Capture.JPG

                        S 1 Reply Last reply Reply Quote 0
                        • S Offline
                          Sim-plicity Dev @JeanV78
                          last edited by

                          @jeanv78

                          Did you by any chance uninstall & reinstall the Base Driver package?

                          Can you attempt to launch SW25.exe then repeat the "Event Viewer" operation, this time reducing the "Logged" value to "Last Hour"?

                          J 1 Reply Last reply Reply Quote 0
                          • F Offline
                            frijsdijk @Mr_Dino
                            last edited by

                            @mr_dino can you explain how you feel the differenfce?

                            M 1 Reply Last reply Reply Quote 0
                            • M Offline
                              Max Janssen @Sim-plicity Dev
                              last edited by

                              @sim-plicity-dev once these updates are avaible again are they also for the sw15 wheelbase?
                              Regards, Max

                              S 1 Reply Last reply Reply Quote 0
                              • J Offline
                                JeanV78 @Sim-plicity Dev
                                last edited by

                                @sim-plicity-dev said in v21.02.05 Discussion Thread:

                                @jeanv78

                                Did you by any chance uninstall & reinstall the Base Driver package?

                                Can you attempt to launch SW25.exe then repeat the "Event Viewer" operation, this time reducing the "Logged" value to "Last Hour"?

                                Base driver packaged solved the issue.
                                Thanks

                                1 Reply Last reply Reply Quote 0
                                • S Offline
                                  Sim-plicity Dev @Max Janssen
                                  last edited by

                                  @max-janssen

                                  As all SW15 wheelbases shipped with v21.02.05 firmware, there's nothing new in this release. Future releases will include SW15 updates.

                                  1 Reply Last reply Reply Quote 0
                                  • M Offline
                                    Mr_Dino @frijsdijk
                                    last edited by

                                    @frijsdijk stronger low and mid range torque, wheel is more reactive, it's hard to explain just feels a lot better. The extra speed helps too.

                                    1 Reply Last reply Reply Quote 0
                                    • M Offline
                                      Mr_Dino
                                      last edited by

                                      Little issue I found, profile is not saving changes to virtual torque so I have to set it every time I turn the base on.

                                      S 1 Reply Last reply Reply Quote 1
                                      • T Offline
                                        tim_haynes88
                                        last edited by

                                        i have a SW25, i still have V19.08.05 firmware, looking forward to a safe update.

                                        ScoopsS B 2 Replies Last reply Reply Quote 0
                                        • ScoopsS Offline
                                          Scoops @tim_haynes88
                                          last edited by

                                          @tim_haynes88 same here with my SW20v3 and on 19 08 06.

                                          1 Reply Last reply Reply Quote 0
                                          • B Offline
                                            byAGM @tim_haynes88
                                            last edited by

                                            @tim_haynes88 more than safe update it seems to be a safe way to do the update. Lets see...

                                            www.youtube.com/BallestaRacing
                                            www.twitch.com/BallestaRacing

                                            1 Reply Last reply Reply Quote 0

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